Resilient Internet Connectivity for High Value Assets: Tips for Systems Integrators serving High-Net-Worth Individuals

August 28, 2023

Across the globe is an expanding group of people who have a set of very specific and exclusive needs.

High-Net-Worth Individuals (HNWIs) are classified as having at least $1m in liquid financial assets. At the end of 2021, there were more than 22 million people in this elite bracket, more than double the number of people compared to 2010. With numbers predicted to grow, the requirement for HNWIs to stay connected to their businesses, homes and loved ones is more than just a luxury; it's a necessity. 

Whether they are providing cleaner air and mimicking circadian rhythms through clever lighting design, or monitoring smart meters, smoke detectors, security systems and home entertainment, wireless communication technologies are at the heart of the high performance home.

The prevalence of connected technology makes all of this possible and the number of devices that can be connected to the internet and share data with each other is growing exponentially. The so-called Internet of Things is burgeoning across both business and commercial sectors to shape HNWIs' everyday environments in profound ways.

And across all of this is the Systems Integrator (SI). 

SIs are the network architects who provide tailored design, guidance and long-term support for wealthy HNWIs, who trust them with their most valuable assets across extensive residential homesteads. They are responsible not only for the design and development of connected systems, but also for maintenance and support.

Protection through connectivity

For wealthy HNWIs, Quality of Service for internet connectivity is their highest priority. Uninterrupted connectivity to the cloud is critical to guarantee connected services are kept online, from online business and leisure communication to monitoring energy systems and automating audio/visual equipment and home appliances. Meanwhile, resilient connectivity to the cloud also provides secure and resilient security across expansive home complexes.

In order to create the safest and most comfortable of environments, remote monitoring of high-definition video surveillance is critical. HNWIs may have onsite security centers where multiple high-definition video feeds are monitored, or they may trigger alerts to security companies who look after the property and the people who live there. The protection of high value assets, as well as family members who live on these residential estates, is of paramount importance.

Owners demand real-time access to security feeds wherever they are, be it in another country, on their boat, or on the tennis court or recording studio elsewhere on the property. Many residential estates encompass multiple buildings and may even span acres of land, some on private islands – and often in remote locations - where such real-time connectivity can be a bigger challenge.

Reliability with multiple networks

In these challenging environments, unreliable connectivity is a dealbreaker and SIs relying on a single connectivity provider are unwittingly building in a single point of failure for something which is so often out of their control. Not only do momentary dropouts cause your HNWIs immediate frustration when it comes to everyday leisure and business activities, such as movie or music streaming and gaming; or video conferencing and online banking access when they’re from home; these dropouts can leave a system open to cyber-attacks and network vulnerabilities. Even with redundant network switching in place, momentary switchovers can still compromise security. 

With a history providing connectivity in high-value, mission-critical environments like public safety and live broadcasting, Dejero Smart Blending Technology addresses and enhances variable internet connectivity head-on and means that SIs never have to rely on a single connectivity provider. 

Smart Blending Technology is designed to guarantee reliable, high-bandwidth connectivity in environments like this by combining cellular networks, fibre, IP and even Starlink connections from multiple providers to create a virtual 'network of networks'. It dynamically and intelligently manages fluctuating bandwidth, packet loss, and latency differences in real-time, providing access to resources with ultra-resilient connectivity, increased network coverage and greater bandwidth. Dejero Smart Blending Technology means that if a connection drops or packet loss occurs, packets are re-routed across the other connections in the same bonded link. It provides unparalleled download performance, while if any upload path is lost or congested, the blended stream remains unaffected.

A single Dejero GateWay is a network aggregation device which provides access to up to six modems, five WAN ports, five LAN ports and a Wi-Fi hotspot to deliver the reliable connectivity needed for these critical environments, as well as adding wireless connectivity to fixed locations. Ultimately, GateWay devices aggregate diverse connectivity paths from multiple providers to deliver enhanced reliability, expanded coverage, and greater bandwidth.

In this way Dejero effectively provides multiple IP networks as a single service. This means that as an SI, you are much less likely to get a call about lack of bandwidth or the network going down, because the system already compensates for that.

Systems Integrators in control

For SIs who bear the responsibility for network connectivity to their HNWIs' properties, Dejero Smart Blending Technology puts them back in the driver’s seat by removing the reliance on single connectivity providers. 

With easy status dashboard tracking available for both residential customers and for SIs, it puts them in full control of their own systems, making their jobs easier and saving both time and resources. But fundamentally, it provides rock-solid confidence to all stakeholders, including the HNWIs and their families.


Ask how Dejero can help protect your High Value Assets


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