Resilient connectivity for First Responders

Emily A. Caister
August 16, 2022

More than ever, first responders and public safety agencies rely on advanced technology to improve situational awareness and response times. One of the biggest threats first responders face is the ability to access the communications systems they need to do their jobs. Transmitting real-time video and data from the field requires a lot of bandwidth, and relying on a single connection leaves organizations vulnerable. Here are four examples of situations where having access to resilient and reliable connectivity solutions that are easy to use is vital. 

Emergency response

When it comes to emergency response, agencies not only react but also anticipate and manage situations while mitigating danger and loss of line. Even though more are becoming technical, the lack of turnkey operations takes away from crucial seconds they could spend saving lives. Field units and the command center need real-time communication to anticipate, react, and manage emergencies while mitigating the danger and loss of life.

Natural Disasters

When natural disasters like forest fires or severe weather like floods and hurricanes strike, every minute of uptime is critical. A natural disaster can happen anywhere and at any time. Since connectivity is built around population density, access to resilient and reliable connectivity can be challenging when they strike in remote areas. Natural disasters also can damage or destroy infrastructure, so even if they are somewhere with lots of connectivity, there’s no guarantee that it will work. 

Search and Rescue operations

Maintaining communications between field teams, mobile command, and central command is mission-critical in a search and rescue operation. Many situations don’t have any notice, and poor connectivity means you lose line of sight of the people you are trying to support and the people who are responding. You have to be able to mitigate the risk. 

Crowd management 

Access to real-time data and live video from multiple vantage points is essential to managing large gatherings like special events, rallies, and protests; otherwise, things can break down due to a lack of communication, and it can cause things to escalate. When people are making calls, streaming and news media are there, the heavy flow of content can overwhelm the communications infrastructure. 

Connectivity you can count on 

Depending on a single connection leaves first responders vulnerable to network outages, coverage gaps, and congestion when it matters most. Dejero delivers uninterrupted connectivity to enhance situational awareness and critical communications. 

Unlike failover or link aggregation solutions, Dejero’s technology aggregates and manages multiple internet connections — including FirstNet — to deliver the connection diversity, redundancy and bandwidth required for real-time video and data.

GateWay network aggregation devices are designed to deliver reliable connectivity for general-purpose applications, including voice, video, and data while in nomadic or mobile environments and add wireless connectivity to fixed locations.

Powered by Dejero Smart Blending Technology, these GateWay devices aggregate diverse connectivity paths from multiple providers to deliver enhanced reliability, expanded coverage, and greater bandwidth.

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With FirstNet Ready devices, the nationwide public safety communications platform in the United States, law enforcement officers, firefighters, and EMS get prioritized connectivity.

When every second counts, first responders need to be ready to spring into action as quickly as possible. Accessing mission-critical applications in an emergency is a must - downtime is not an option. 

Learn more about how Dejero provides first responders and public safety agencies with resilient wireless connectivity to keep our communities safe.

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